It’s an alarming fact that 20% of all UK businesses will suffer a systems failure at some point. If you happen to run a call centre then this can have a devastating effect on your revenues and a negative impact on your customers.
Our disaster recovery systems use cloud technology to make sure that your dialler is available, whenever you need it. In the event of a disaster, we can provide your business with access to data and telecommunications to help you carry on as normal. Our Cloud system ensures that business downtime is kept to a minimum.
Disasters can come in many shapes and sizes. They can be technological such as viruses, security breaches or hardware failures; they could be terrorism-related or an act of theft; or they could be natural disasters such as floods or storms. Whatever the scenario, if your business falls victim to such a disaster you could lose data, revenue, customer confidence and your business reputation. Around 90% of businesses that lose data are forced to close within 2 years and that’s why it is imperative that you have a solid disaster recovery plan in place.
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We’re an award winning business that knows what it takes to develop hosted dialling solutions that will help grow your business.
Contact centre management teams work to monitor, regulate and improve performance every single minute your operation is running.
Customer satisfaction is the key to business success. Service is the most important factor in platform viability.
SIP is a feature which allows users within your business organisation to make thousands or even millions of calls all over the world.
See what our Dialler can do for your business. Increase sales, productivity, conversions and that’s just the beginning.